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During this contact, let them know that if they have any problems or questions, that they should contact you through the eBay site. Furthermore, you should issue refunds promptly.eBay and Customer Service If you are running an eBay business, you may not realize that the need for great customer service still exists – even for online auctions. They will give you great feedback, and they may look for more of your auctions in the future. You might even take this opportunity to tell them about other open auctions that you have as well. If you hope to make a living from eBay, you have to stop thinking of it as an ‘auction’ and start running it like a ‘business. Why would you do any less at the close of one of your eBay auctions? First, act quickly at the close of your auctions. Describe the item they have won and how the item will be shipped – even if this information is already part of the description for the auction. Close your email by thanking them for participating in your auction. This is just good business! (word count 455) PPPPP . You would bend over backwards to make sure that their buying experience with you was both satisfactory and enjoyable. Once the payment and shipping details have been taken care of, contact your buyer again. If they do contact you in the future, make sure that you answer promptly, and that you do all that you can to make them happy with their purchase – even if it means issuing a refund. You should be open to issuing refunds, depending on what the item is. Remind them of their winning bid amount, and give them payment options and instructions. Let them know when the item will be shipped.’ If you owned a brick and mortar business, how would you treat your customer while they were standing at your counter, waiting for you to finish ringing up their order? You would be helpful and respectful of course! You would do everything that you could to guarantee that customers return to your establishment in the future. Contact the winner, and congratulate them. Of course, it is reasonable to expect the buyer to return the item to you, at your expense, before the refund is issued – but once you receive the item, issue the refund promptly. Think of this contact with the winner as a conversation that you are having with a customer who is standing at your counter in that imaginary brick and mortar store. When a buyer receives quality customer service from you, they willOpinion
Alltel Corporation was the fifth largest wireless telecommunications company in the United States with 14.4 million customers, as of the third quarter 2008, after AT&T Mobility, Verizon Wireless, Sprint Nextel, and T-Mobile.
Alltel was the largest regional mobile phone company in the United States. With its own network in 34 states, Alltel's own wireless coverage area comprises the largest network in the United States by area. The company focuses on small to medium size cities but provides wireless services to residential and business customers in all 50 states through low-cost roaming agreements with the major national CDMA carriers including Verizon Wireless and Sprint Nextel. These agreements give Alltel customers access to nationwide service while providing those carriers coverage in rural areas.
On June 5, 2008, Verizon Wireless announced it will acquire rural provider Alltel Wireless in a deal valued at $28.1 Billion. With this merger, Verizon Wireless will have approximately 85.2 million wireless subscribers and cover approximately 290 million people making it the largest network in the country by area covered and number of subscribers.
The merger secured the final approval by the FCC on November 4, 2008.
